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Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. Smart business owners are getting serious about soliciting feedback, but asking customers for reviews can be time-consuming.
We offer a business tool that does the heavy lifting for you, so you can gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect valuable feedback, and show up where people are looking.
Unlock a powerful feedback tool that will have you seeing stars!
- Leverage the voice of your brand champions to improve online word-of-mouth. Invite existing customers to share their experiences online so new customers know they can trust you. Use your happy customers to win new customers
- Ensure you’re giving customers what they want and expect. Invite them to share their experiences and put their valuable feedback to work. Collect feedback to better your business
- Make sure your business reviews show up where your customers spend the most time. Focus on collecting feedback on the review sites that impact your business. Build a targeted presence across popular review sites
- Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you. Help your business shine in local search
- Customer Voice gives you the flexibility to request reviews on the medium that works best for your customers—either text message or email. Reach customers wherever they are
Customer Voice Pro
Elysium Listing Builder
Elysium Reputation Management
Elysium Social Pro
- Compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition. Manage your online reputation from one place
- Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing. Show up where people are looking
- Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis. Hear what customers are saying all over the web
- Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found. Stay informed with automated reports and alerts
Sync status reporting
Protection from third-party changes
Publish business data almost instantaneously to a list of high traffic sources
Control of how you appear online
Ability to manage duplicate suppression
Business data sync to the four primary data aggregators
(Infogroup, Localeze Neustar, etc.)
- Publish and schedule posts for all your social accounts including Facebook, Instagram, Google My Business, Twitter, and LinkedIn. Post everywhere from one place
- Connecting with your followers is simple. Respond to customers, share ready-to-post content, and build stronger social relationships with your followers. Engage your followers
- Discover new leads on Twitter and engage them with the click of a button! Generate social leads
- Use on any device, any time—this means you can post and respond in the moment, and never miss a beat Mobile-friendly
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